Questions to Ask Before Hiring a Roofing Contractor in Toronto
Hiring a roofing contractor is a significant investment. Asking the right questions up front helps you avoid poor workmanship, hidden costs, and warranty disputes. Here are the questions every Toronto homeowner should ask.
Credentials and insurance
Ask for proof of insurance, WSIB clearance, and any manufacturer certifications. A reputable contractor provides these without hesitation.
Confirm the business name and address, and check reviews on independent platforms.
Scope and materials
Ask exactly what's included: tear-off, underlayment, ice & water shield, flashing, ventilation, and disposal. Request specific shingle brands and tiers.
A contractor who can't detail the scope is a red flag.
Warranty and cleanup
Ask about workmanship warranty terms and what they cover, separate from manufacturer material warranties. Ask about site protection and cleanup, including magnetic nail sweep.
Get warranty terms in writing.
Timeline and communication
Ask when work can start, how long it will take, and how the contractor communicates during the project. Confirm who manages the crew and handles questions.
Clear communication prevents surprises.
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Frequently Asked Questions
What insurance should a roofing contractor have?
Commercial general liability insurance and WSIB clearance are essential. Ask for proof before hiring.
Should a roofing warranty be in writing?
Yes. Always get workmanship warranty terms in writing, separate from manufacturer material warranties.
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